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SHIPPING POLICY

Shipping & Insurance: Your order is insured, door to door.

Every single order you place with Bitkart is insured. That means if anything happens to your product while it's on its way to you — if it's lost or damaged in transit — you're covered.

Simply put: once your order ships, it's protected until it reaches your hands.

Shipping & Delivery

How long does shipping take?

Shipping timelines vary depending on location and product availability. In simple terms — how far you are, and whether the product is ready to ship, both affect how long delivery takes.

Cancellations & Refunds

Order cancellations and refunds are governed by our Refund Policy, available on the website. That's the document to check for the full details.

Cancellation fee

A 2% cancellation fee applies to orders canceled before shipment. So if you cancel before your order ships, this small fee is deducted.

Refund timing

Refunds, if approved, are processed only prior to shipment. Basically, refunds can only happen before the order goes out for delivery.

Loss or Damage in Transit

Products lost or damaged during transit will be replaced or refunded at the discretion of Bitkart Retail LLP. This is where your insurance cover matters most — Bitkart Retail LLP decides whether you get a replacement or a refund.

Frequently Asked Questions

Shipping timelines vary depending on location and product availability.
Occasionally, deliveries may be delayed due to factors outside our control, such as courier logistics. That said, we actively follow up with our courier partners to resolve any issues and make sure your order reaches you safely.
All orders are insured to protect against loss or damage during transit.
A 2% cancellation fee applies to orders canceled before shipment.
Refunds, if approved, are processed only prior to shipment.
Products lost or damaged during transit will be replaced or refunded at the discretion of Bitkart Retail LLP.

Disclaimer:

  • Bitkart Retail LLP reserves the right to update or modify this Shipping Policy without prior notice.
  • Please check this page regularly for the latest version.

For assistance: