TERMS OF SERVICE

Effective Date: 05-10-2025

Welcome to Bitkart Retail LLP , an e-commerce platform owned and operated by Bitkart Retail LLP. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Acceptance of Terms :

  • By using Bitkart Retail LLP , you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue the use of our website and services.

Eligibility :

  • Users must be 18 years of age or older to place orders. Minors may use the website under the supervision of a parent or legal guardian.
  • Bitkart reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.

Orders and Payments :

  • All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise
  • Orders are processed only upon successful payment through approved gateways.
  • Bitkart reserves the right to cancel any order due to typographical errors, pricing discrepancies, stock unavailability, or suspected fraudulent activity
  • In the event of cancellation by Bitkart, customers will be notified, and eligible refunds will be processed according to our Refund Policy.

Shipping and Delivery :

  • Shipping timelines vary depending on location and product availability.
  • Bitkart is not responsible for delays caused by courier partners, natural events, or other circumstances beyond our control.
  • All orders are insured to protect against loss or damage during transit.
  • Cancellations and Refunds
  • Order cancellations and refunds are governed by our Refund Policy, available on the website.
  • A 2% cancellation fee applies to orders canceled before shipment.
  • Refunds, if approved, are processed only prior to shipment.
  • Products lost or damaged during transit will be replaced or refunded at the discretion of Bitkart Retail LLP.

Warranty and Support :

  • Warranty coverage varies by product and manufacturer.
  • https://www.bitkart.com facilitates warranty claims but does not guarantee manufacturer outcomes

User Responsibilities :

  • Users agree to provide accurate and up-to-date information during checkout.
  • Misuse of the website, fraudulent activity, or violation of these terms may result in account suspension, order cancellation, and legal action.

Intellectual Property :

  • All content on Bitkart, including logos, text, graphics, and images, is the property of Bitkart Retail LLP and is protected by applicable copyright and trademark laws.
  • Unauthorized reproduction, modification, or distribution of any content is prohibited.

Limitation of Liability :

  • Bitkart Retail LLP is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, if any, is limited to the value of the product purchased.
  • These Terms & Conditions are governed by the laws of India.
  • All disputes shall be subject to the exclusive jurisdiction of the courts located in Nehru Place, Delhi.

Contact Us :

By continuing to use Bitkart, agreement is given to these Terms & Conditions and any updates made hereafter.