Welcome to Bitkart Retail LLP , an e-commerce platform owned and operated by Bitkart Retail LLP. By accessing or purchasing from our website, you agree to
comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Acceptance of Terms :
By using Bitkart Retail LLP , you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please
discontinue the use of our website and services.
Eligibility :
Users must be 18 years of age or older to place orders. Minors may use the website under the supervision of a parent or legal guardian.
Bitkart reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
Orders and Payments :
All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise
Orders are processed only upon successful payment through approved gateways.
Bitkart reserves the right to cancel any order due to typographical errors, pricing discrepancies, stock unavailability, or suspected fraudulent activity
In the event of cancellation by Bitkart, customers will be notified, and eligible refunds will be processed according to our Refund Policy.
Shipping and Delivery :
Shipping timelines vary depending on location and product availability.
Bitkart is not responsible for delays caused by courier partners, natural events, or other circumstances beyond our control.
All orders are insured to protect against loss or damage during transit.
Cancellations and Refunds
Order cancellations and refunds are governed by our Refund Policy, available on the website.
A 2% cancellation fee applies to orders canceled before shipment.
Refunds, if approved, are processed only prior to shipment.
Products lost or damaged during transit will be replaced or refunded at the discretion of Bitkart Retail LLP.
Warranty and Support :
Warranty coverage varies by product and manufacturer.
https://www.bitkart.com facilitates warranty claims but does not guarantee manufacturer outcomes
User Responsibilities :
Users agree to provide accurate and up-to-date information during checkout.
Misuse of the website, fraudulent activity, or violation of these terms may result in account suspension, order cancellation, and legal action.
Intellectual Property :
All content on Bitkart, including logos, text, graphics, and images, is the property of Bitkart Retail LLP and is protected by applicable copyright and
trademark laws.
Unauthorized reproduction, modification, or distribution of any content is prohibited.
Limitation of Liability :
Bitkart Retail LLP is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, is limited to the value of the product purchased.
These Terms & Conditions are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts located in Nehru Place, Delhi.
Contact Us :
For queries, support, or feedback, please contact us: